IT Support and Services Gold Coast

Fast, reliable computer support and IT services for homes and businesses. Same-day service available across the Gold Coast

IT Support Services Gold Coast

Our IT Services

Comprehensive IT solutions for Gold Coast businesses and homes

IT Support and Services – Gold Coast

Your technology should work for you, not against you. At Bcom IT Solutions, we deliver reliable IT support that keeps Gold Coast businesses and homes running smoothly. From small offices in Southport to growing enterprises in Burleigh Heads and remote workers in Robina, we're your local tech partner.

Our comprehensive services include managed IT support, Microsoft 365 setup, cloud migration, cybersecurity protection, data backup solutions, and network optimisation. We pride ourselves on same-day service, transparent pricing, and solutions that actually make sense for your business.

Based right here on the Gold Coast, we support clients across Nerang, Helensvale, Coomera, Palm Beach, Varsity Lakes, and Coolangatta. Whether it's setting up new systems, recovering from cyber threats, or simply keeping everything running smoothly, we're here to help.

We follow Australian industry standards for security and compliance, ensuring your data stays protected. Ready for IT support that actually understands local business? Contact Bcom IT Solutions today—we're your Gold Coast tech experts, available when you need us most.

Professional IT Support Services Gold Coast - Modern technology workspace

Computer Consultant Services – Gold Coast

Making smart technology decisions shouldn't feel overwhelming. Whether you're choosing new hardware, planning a cloud migration, or exploring AI integration, expert guidance makes all the difference. At Bcom IT Solutions, we help Gold Coast businesses navigate tech challenges with confidence.

Our consulting services span traditional IT infrastructure and cutting-edge AI solutions. We assess your current setup, understand your goals, and deliver practical recommendations based on industry frameworks like ITIL and ACSC cybersecurity guidelines. From Burleigh Heads to Helensvale, Nerang to Varsity Lakes, we provide clear, jargon-free advice that actually works.

Looking to boost productivity with AI? We help businesses implement Microsoft Copilot, ChatGPT integrations, automated workflows, and intelligent document processing. Whether you're upgrading security, modernising infrastructure, or exploring AI automation, we'll create a step-by-step plan that fits your budget and timeline.

Our clients range from sole traders in Surfers Paradise using AI for content creation to growing teams in Arundel implementing AI-powered customer service. What they share is the need for reliable, practical technology advice—delivered by consultants who understand Gold Coast business.

Ready to make smarter tech decisions? Bcom IT Solutions brings local expertise in both traditional IT and modern AI technologies. We're here to help you succeed—without the confusion or costly mistakes.

Friendly Computer Consultant Services Gold Coast - BCOM expert presenting AI and technology solutions

Computer Repair Service - Gold Coast

When your computer breaks down, everything stops. Whether it's a crashed hard drive, virus infection, or mysterious error message, you need fast, reliable repairs from technicians you can trust. That's exactly what Bcom IT Solutions delivers across the Gold Coast.

We repair all major brands—HP, Dell, Lenovo, Apple, and more—for businesses in Southport, students in Burleigh Heads, and remote workers in Robina. From desktops to laptops and all-in-one systems, we handle hardware failures, software issues, and everything in between.

Our services include SSD upgrades, hard drive replacement, virus and malware removal, operating system reinstalls, and data recovery. We use quality, manufacturer-approved parts and follow industry-recognised repair procedures. Your data stays protected with Australian data protection standards.

Available across Nerang, Helensvale, Coomera, Broadbeach, Varsity Lakes, and Coolangatta, we offer both onsite visits and remote support. We'll diagnose the problem, explain it in plain English, and provide honest solutions—no jargon, no surprises.

Your computer is essential to your work and life. We're committed to getting you back online fast, with minimal downtime and maximum peace of mind. That's the Bcom IT Solutions difference.

Computer Repair Service Gold Coast

Computer Networking Service - Gold Coast

Your network is the backbone of everything you do online. Slow Wi-Fi, dropped connections, and security vulnerabilities don't just frustrate—they cost time and money. Bcom IT Solutions delivers reliable, secure networking for Gold Coast homes and businesses.

Whether it's sluggish Wi-Fi in your Southport office or unstable connections at home in Robina, we solve network problems at the source. Our services include full network installations, Wi-Fi optimisation, troubleshooting, and performance upgrades tailored to your needs.

We adhere to industry standards like IEEE 802.11 and AS/NZS 3080, ensuring professional installation and configuration. From structured cabling and Wi-Fi access points to router setup and network security, we build networks designed for growth, reliability, and protection.

Servicing Burleigh Heads, Helensvale, Nerang, Broadbeach, Coomera, Varsity Lakes, and Coolangatta, we help businesses set up office networks, connect smart home devices, and create secure remote work environments. Whatever your networking needs, we've got the expertise.

Security is built into everything we do. Following ACSC guidelines, we implement firewalls, encrypted access, and strong password policies to protect your data from cyber threats.

Ready for a network that actually works? Contact Bcom IT Solutions today. We'll assess your setup, explain your options clearly, and deliver fast, professional service that keeps you connected.

Computer Networking Service Gold Coast

Telecommunications Service Provider - Gold Coast

Modern business communication demands more than a basic phone line. You need smart, flexible systems that grow with you—powered by AI to deliver exceptional customer experiences. Bcom IT Solutions brings advanced telecommunications and AI-powered communication to Gold Coast businesses.

From traditional VoIP setups to cutting-edge AI voice solutions, we serve businesses across Southport, Robina, Burleigh Heads, Helensvale, Nerang, and Coolangatta. Our flagship offerings include Microsoft Teams Direct Routing, AI receptionists, and automated voice agents that handle customer inquiries around the clock.

Our AI receptionist solutions handle calls professionally, schedule appointments, and automate customer service—ideal for medical practices, law firms, and service businesses needing 24/7 availability. These intelligent agents answer questions, route calls, take messages, and process bookings, ensuring customers always receive prompt, professional service.

With Teams Direct Routing, your entire team makes and receives business calls through Teams—on desktop, mobile, or tablet—while AI agents handle routine inquiries. Perfect for remote or hybrid teams, it delivers seamless communication while reducing staff workload through intelligent automation.

Our VoIP systems include advanced AI features: call analytics, voicemail transcription, intelligent routing, sentiment analysis, and automated follow-ups. Whether you're running a clinic in Varsity Lakes, a law office in Southport, or a trades business in Coomera, we'll customise your telecommunications for clarity, reliability, and intelligent automation.

Every installation meets ACMA regulations and Communications Alliance standards, ensuring security, compliance, and peak performance. We support NBN connections, SIP trunking, call forwarding, mobile integration, and AI agent training tailored to your business needs.

Great communication should be smart, scalable, and stress-free. Ready to modernise how your team connects and how customers experience your business? Contact Bcom IT Solutions today—your Gold Coast telecommunications partner for the AI era.

Telecommunications Service Gold Coast

Software Company - Gold Coast

Modern businesses need more than traditional IT support—they need innovative software solutions that drive growth, efficiency, and competitive advantage. Bcom IT Solutions brings comprehensive software development and digital services to Gold Coast businesses, from AI-powered automation to cloud infrastructure and digital marketing excellence.

Whether you're looking to build custom applications, migrate to the cloud, or boost your online presence, our software company services deliver cutting-edge technology tailored to your business needs. We serve businesses across Southport, Robina, Burleigh Heads, Helensvale, Nerang, and Coolangatta with enterprise-grade software solutions designed for Australian businesses.

Our software company services span the full spectrum of modern digital needs. We develop custom software applications using the latest technologies, deploy scalable cloud infrastructure that grows with your business, and create intelligent AI solutions that automate repetitive tasks and provide data-driven insights. Our web development team builds responsive, user-friendly websites and e-commerce platforms that convert visitors into customers, while our digital marketing specialists increase your brand visibility through targeted campaigns across social media, search engines, and email channels.

From SEO strategies that improve your search rankings and drive organic traffic, to Software-as-a-Service solutions that eliminate the need for costly on-premise installations, we provide end-to-end digital transformation services. Our AI and machine learning capabilities help businesses analyse data, predict trends, and make smarter decisions faster. Cloud computing services ensure your data is secure, accessible, and backed up automatically, while our digital marketing campaigns deliver measurable results that grow your customer base.

Whether you need a simple website refresh, a complete digital marketing overhaul, or a custom AI-powered business application, our software company has the expertise to deliver. We combine technical excellence with local knowledge, ensuring your software solutions are built to Australian standards and optimised for the Gold Coast market. Let us help you leverage technology to achieve your business goals—from initial consultation to ongoing support and maintenance.

Software Company Gold Coast

Client Success Story

"I was feeling really frustrated with my laptop and had already tried contacting a couple of IT support companies—unfortunately, none of them showed up. Thankfully, I came across Bcom IT Solutions. Royce visited my office the very next day, listened patiently to my concerns, and quickly offered practical solutions. Thanks to his help and expertise, my system is now running better than ever, and the whole process was completely hassle-free!"

Leone S.

Google Review
Read testimonial transcript

"I was feeling really frustrated with my laptop and had already tried contacting a couple of IT support companies—unfortunately, none of them showed up. Thankfully, I came across Bcom IT Solutions. Royce visited my office the very next day, listened patiently to my concerns, and quickly offered practical solutions. Thanks to his help and expertise, my system is now running better than ever, and the whole process was completely hassle-free!"

About Bcom IT Solutions

Bcom IT Solutions Pty Ltd is your trusted local IT partner on the Gold Coast. We specialise in providing comprehensive IT solutions for small businesses and home users across the region.

Our team of experienced technicians is committed to delivering fast, reliable, and affordable IT services with a personal touch. We understand the unique challenges faced by Gold Coast businesses and residents, and we're here to help you leverage technology to achieve your goals.

Our Team

Royce - Director & Technical Operations & ICT Delivery

Royce

Director – Technical Operations & ICT Delivery

With over 20 years of experience in the IT industry, Royce brings a wealth of technical expertise to Bcom. As a seasoned Network Engineer, he specialises in designing and maintaining robust infrastructure solutions that keep businesses connected and secure.

Ollie - Director & ICT Contract Management & Business Development

Ollie

Director – ICT Contract Management & Business Development

Ollie plays a pivotal role in driving Bcom's growth and client relationships. With a keen focus on business development, she ensures that our services align perfectly with the evolving needs of our clients, fostering long-term partnerships and success.

Daniel - IT Support & Software Development

Daniel

Software Development

Daniel is our versatile tech expert, handling everything from general IT support to custom software development. His problem-solving skills and dedication ensure that both our home and business clients receive prompt and effective assistance.

Complete IT Solutions

Comprehensive technology services for homes and businesses across the Gold Coast

IT Support and Services

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Managed IT Services for Small Businesses

We offer managed IT support and monitoring for small businesses across Burleigh Waters, Southport, and the wider Gold Coast. Let our experts handle IT, so you can focus on growing your business.

Microsoft 365 Setup & Support

Microsoft 365 setup, migration, and management support for Gold Coast businesses in Currumbin and Broadbeach Waters. We help homes and businesses across the Gold Coast prevent data loss and improve file accessibility.

Remote IT Support for Home Users

We offer secure remote IT support across the Gold Coast, including Mermaid Beach and Ormeau. Services include printer setup, virus removal, software errors, and general tech assistance for home users.

Business Email Hosting & Support

Professional email hosting and domain setup in Helensvale, Burleigh Heads, and Currumbin. Get reliable, secure business email with spam protection and ongoing support from our Gold Coast IT team.

Explore Email Hosting Solutions

Office IT Relocation & Setup Services

Complete IT relocation including network setup, device configuration, and cabling in Robina, Arundel, and Surfers Paradise. We ensure a smooth move with minimal downtime for your Gold Coast business.

View Office Relocation Services

Home Tech Support and Troubleshooting

Fast, friendly home tech support for Gold Coast residents. We help with Wi-Fi issues, device setup, email problems, and slow computers—whether you're in Southport, Robina, or Burleigh. Local, reliable service you can trust.

Get Home Tech Support

Software Installation and Troubleshooting

Installation and troubleshooting for Office, Adobe, antivirus, and custom software in Burleigh Heads, Labrador, and surrounding suburbs. We ensure all software is installed correctly and runs error-free.

Learn About Software Installation

Email Setup & Migration (Outlook/Gmail/Bigpond)

We configure and migrate emails for Outlook, Gmail, and Bigpond across the Gold Coast, including Pacific Pines and Coolangatta. Our team ensures your emails are accessible, synced, and secure.

Explore Email Setup Services

Smart Home and Office Automation

We install and support smart home tech across the Gold Coast. From voice assistants to lighting, cameras, and automation systems—get expert help in suburbs like Helensvale, Coomera, and Varsity Lakes. Seamless control made simple.

Discover Smart Automation Solutions

Computer Networking Service

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Home Wi-Fi Setup and Troubleshooting

Improve your Wi-Fi signal and eliminate dead zones in Palm Beach, Coombabah, and other Gold Coast suburbs. We optimise routers, network placement, and device settings for smooth connectivity.

View WiFi Setup Services

Business Network Installation & Support

Professional business networking services including VPNs, firewalls, and router setup in Southport, Chevron Island, and throughout the Gold Coast. Get secure and reliable IT infrastructure.

Learn About Business Networks

Router & Modem Configuration

We configure routers and modems for NBN and custom setups in Elanora and Paradise Point. Gold Coast-wide service for homes and businesses needing fast, reliable internet connections.

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Network Cabling for Offices

Structured data cabling, patch panels, and network expansion for Gold Coast offices in Runaway Bay and Nerang. Our certified technicians ensure fast, tidy, and professional cabling installations.

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Network Security and Firewall Configuration

Secure your network with expert firewall setup and threat protection. We help Gold Coast homes and businesses in areas like Palm Beach, Arundel, and Southport keep their data safe from cyber threats and unauthorised access.

Learn About Network Security

Telecommunications Service Provider

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VoIP Phone System Installation & Support

We install VoIP systems for Gold Coast businesses in Mermaid Beach and Oxenford. Services include call routing, number porting, handset configuration, and ongoing support for reliable communication.

Explore VoIP Phone Systems

Point of Sale System Setup

POS installation and setup for cafes, salons, and retail shops in Broadbeach, Miami, and Coolangatta. We configure software, hardware, printers, and network connections for seamless sales operations.

View POS System Setup

CCTV Installation and Security Camera Setup

Protect your home or business with CCTV installation across the Gold Coast. We supply and configure smart security systems with remote access. Servicing Broadbeach, Nerang, Coolangatta and beyond.

Learn About CCTV Installation

PABX Phone Systems

Expert support for traditional on-site PABX phone systems. We service and maintain legacy systems from popular brands like LG Ericsson and Alcatel-Lucent, ensuring your business communications remain reliable and efficient.

View PABX Services

Computer Consultant

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Cybersecurity Health Check for Small Business

We provide small business cybersecurity audits and assessments in Burleigh, Ashmore, and Hope Island. Identify vulnerabilities and get protection strategies tailored to your Gold Coast business.

Get Cybersecurity Health Check

Data Backup Solutions & Cloud Sync

Protect your data with professional backup and cloud sync setups in Ashmore and Merrimac. We help homes and businesses across the Gold Coast prevent data loss and improve file accessibility.

Explore Data Backup Solutions

Computer Security & Antivirus Setup

We install antivirus solutions and conduct basic security audits for clients in Robina Town Centre and Tugun Heights. Protect your devices and data with tailored IT security on the Gold Coast.

View Computer Security Services

Encrypted File Storage Setup

Setup encrypted file storage and secure cloud drives for businesses in Surfers Paradise, Labrador, and Arundel. Our Gold Coast IT support ensures your sensitive data is protected and compliant.

Learn About Encrypted Storage

Personal AI Assistant Setup (Windows, Mac & Mobile)

We help clients set up and train personal AI tools like Microsoft Copilot, ChatGPT apps, and Apple Intelligence for daily tasks. Includes prompt training, integration with calendars, documents, and emails—available Gold Coast-wide for home and business users.

Explore AI Assistant Setup

AI Agent Setup & Productivity Automation for Small Business

We help small Gold Coast businesses deploy AI agents like Microsoft Copilot, Google Duet, or ChatGPT to automate admin tasks, draft emails, summarise documents, and more. Boost productivity with tailored AI workflows that save time and money.

View AI Agent Services

Computer Repair Service

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Computer Repairs Gold Coast

We provide fast, reliable computer repairs on the Gold Coast for homes and businesses in Southport, Robina, and Burleigh Heads. From fixing slow PCs to resolving hardware issues, our Gold Coast IT technicians ensure your computer runs smoothly and efficiently.

Learn About Computer Repairs

MacBook Repairs and Support

Expert MacBook repairs and macOS support across the Gold Coast, including Helensvale, Varsity Lakes, and Mermaid Waters. Services include battery replacement, SSD upgrades, macOS troubleshooting, and general performance optimisation for your Apple devices.

Explore MacBook Repair Services

PC Hardware Upgrades & Installation

Upgrade your computer's performance with SSDs, RAM, GPUs, and CPUs. We service Coomera, Hope Island, and Broadbeach with professional PC hardware installation to boost speed, capacity, and responsiveness.

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Tablet Troubleshooting & Repair

We repair iPads and Android tablets across the Gold Coast, including Runaway Bay and Palm Beach. From cracked screens to charging issues, we ensure your device is fully functional with fast turnaround times.

Get Tablet Repair Services

Mobile Phone Tech Support

iPhone and Android setup, syncing, email configuration, and cloud backups for customers in Surfers Paradise, Nerang, and other Gold Coast areas. We troubleshoot software issues and optimise mobile performance.

Learn About Mobile Phone Support

Windows Reinstall and Recovery

We provide clean Windows installations and data recovery in Ashmore, Elanora, and Miami. Our Gold Coast IT specialists help fix slow, corrupted, or infected systems quickly and securely.

Explore Windows Reinstall Services

Data Recovery from Damaged Drives

We recover lost or corrupted files from HDDs, SSDs, and USB drives in Tugun, Parkwood, and nearby areas. Our Gold Coast data recovery experts use advanced tools to retrieve valuable information.

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Virus & Malware Removal Services

Get fast and effective virus removal in Oxenford, Burleigh Waters, and all Gold Coast areas. We clean infections, install antivirus software, and help protect your device from future threats.

Learn About Virus Removal

Operating System Upgrades (Windows/macOS)

Upgrade to Windows 11 or the latest macOS across the Gold Coast, including Reedy Creek and Bundall. We back up your data, install the OS, and ensure everything works smoothly post-upgrade.

Explore OS Upgrade Services

Home Printer Setup and Troubleshooting

On-site home printer setup and troubleshooting. Our techs handle installation, Wi-Fi connection, driver updates, and fix issues like paper jams or poor print quality—getting your printer working smoothly, fast.

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Software Company

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Artificial Intelligence Service

Solutions that leverage machine learning, natural language processing, and AI technologies to automate tasks, analyse data, and provide intelligent insights for business applications.

Explore AI Services

Cloud Computing Service

Scalable infrastructure and platform services that enable businesses to store data, host applications, and access computing resources remotely via the internet without maintaining physical servers.

Learn About Cloud Computing

Digital Marketing Service

Comprehensive online marketing solutions including social media management, content marketing, email campaigns, and paid advertising to increase brand visibility and drive customer engagement.

View Digital Marketing Services

SEO Service

Search engine optimisation strategies that improve website rankings in search results through keyword research, technical optimisation, content enhancement, and link building to increase organic traffic.

Explore SEO Services

Web Development

Custom website design and development services that create responsive, user-friendly websites and web applications tailored to business needs, from simple landing pages to complex e-commerce platforms.

Learn About Web Development

Software as a Service

Cloud-based software applications delivered via subscription, allowing users to access tools and programmes through a web browser without installation, with automatic updates and maintenance included.

View SaaS Solutions

Ready to Upgrade Your IT?

Get a free quote or book a technician today. We're ready to help.

Frequently Asked Questions

Common questions about our Gold Coast IT services

How quickly can you come out? +

We offer same-day service for most urgent requests on the Gold Coast. If you book before 10am, we can usually get a technician to you by the afternoon.

Do you service home users or just businesses? +

We service both! Whether you need help with a home WiFi network, a slow laptop, or a full business server installation, our team is equipped to handle it all.

What areas do you cover? +

We cover the entire Gold Coast region, from Coolangatta to Coomera and everywhere in between, including Southport, Robina, Burleigh Heads, and Surfers Paradise.

Do you offer remote support? +

Yes! For many software issues, email problems, or virus removal, we can help you remotely. It's faster and often cheaper than an onsite visit.

Service Areas

Professional IT support across the Gold Coast

Contact Us

Get in touch for fast, reliable IT support on the Gold Coast

Phone

07 3041 8993

Service Area

Gold Coast, Queensland

Southport • Burleigh Heads • Robina • Nerang • Helensvale • Coomera • Palm Beach • Varsity Lakes • Coolangatta • Surfers Paradise • Broadbeach

Business Details

Bcom IT Solutions Pty Ltd

ABN: 92 636 893 108

Leave Us a Review

Happy with our service? Let us know!

Our Location

What Our Clients Say

⭐⭐⭐⭐⭐

"Bcom IT Solutions transformed our law firm's IT infrastructure. Their managed IT services are outstanding - we've had zero downtime in 6 months. The team is professional, responsive, and truly understands business needs."

Sarah Mitchell

Mitchell & Associates Law Firm

Southport

⭐⭐⭐⭐⭐

"After struggling with slow computers and network issues, Bcom came to our rescue. They upgraded our entire system, set up secure patient data backup, and now everything runs smoothly. Highly recommend their services!"

David Chen

Gold Coast Dental Practice

Burleigh Heads

⭐⭐⭐⭐⭐

"Called Bcom for home WiFi issues and they were at my door the same day. The technician was knowledgeable, friendly, and fixed everything quickly. Fair pricing and excellent service - will definitely use them again."

Emma Thompson

Homeowner

Robina

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