Reliable Business Wi-Fi for Gold Coast SMBs
Choosing the right Ubiquiti hardware for your business is not always straightforward. With dozens of Access Points, switches, gateways, and controllers in the UniFi range, selecting the wrong product for your environment can mean poor coverage, wasted budget, or a system that cannot scale. Bcom IT Solutions provides expert Ubiquiti hardware supply and network design for Gold Coast businesses — helping you identify exactly which UniFi products suit your building, your device density, and your budget before a single cable is run.
Our service begins with a thorough site assessment and consultation. We evaluate your floor plan, the number of concurrent users, the types of applications running on your network, and any existing infrastructure. From that, we produce a detailed network design and product recommendation — specifying the right Access Points, switches, and gateway for your needs. We then supply the hardware at competitive prices, ready for installation. Whether you are equipping a single-floor office, a multi-level retail space, or a hospitality venue across the Gold Coast, we match the right UniFi products to the job. Already have your hardware? See our UniFi installation service.
Enterprise Features for Your Business
Secure Guest Portals
Offer free Wi-Fi to your customers without compromising your internal network. We set up branded captive portals (splash pages) that separate guest traffic from your business data, ensuring PCI compliance and security.
High-Density Performance
Designed for environments with many users. Ubiquiti APs use advanced traffic shaping and airtime fairness to ensure that one user streaming 4K video doesn't slow down the entire office network.
Multi-Site Management
Manage multiple locations from a single dashboard. If you have branches in Coolangatta and Bundall, we can monitor and update both networks remotely, ensuring consistent policies and rapid troubleshooting.
Seamless Roaming
Move from the boardroom to the breakroom without dropping your Zoom call. Our multi-AP deployments create a seamless wireless mesh that hands off your device instantly to the strongest signal.
Project: Broadbeach Medical Centre Upgrade
The Challenge
A busy medical practice in Broadbeach was struggling with a consumer-grade mesh system. Doctors experienced video dropouts during telehealth consultations, and the reception EFTPOS terminal frequently disconnected, causing queues and frustration.
The Solution
Bcom IT Solutions deployed a full Ubiquiti UniFi stack:
- Dream Machine Pro: Centralised security gateway with intrusion prevention.
- 3x U6 Pro Access Points: Ceiling-mounted for 100% coverage in all consult rooms.
- Separate VLANs: Isolated "Medical" network for patient data and "Guest" network for waiting room.
The Result
"The difference is night and day. We no longer worry about the internet; it just works. The separate guest Wi-Fi has also been a hit with patients."
- Practice Manager
Ubiquiti Enterprise Hardware
We supply and install the full Ubiquiti UniFi ecosystem, selecting the right hardware to match your business size and throughput requirements.
Business Access Points
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U7 Pro (Wi-Fi 7)
Future-proof speed for high-tech offices. Supports 6 GHz band for zero interference.
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U6 Enterprise
Massive capacity for high-density venues like auditoriums or busy restaurants.
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U6 Long-Range
Ideal for warehouses and large open-plan offices needing wide coverage.
Security Gateways
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Dream Machine SE
All-in-one enterprise router, switch, and NVR. The standard for SMB networks.
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Dream Wall
Space-saving wall-mounted gateway for offices with limited rack space.
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Enterprise Switches
PoE+ switches to power your phones, cameras, and APs through a single cable.
Explore Other Wi-Fi Solutions
Aruba Instant On
Need a simpler, set-and-forget solution for a smaller office or cafe?
Aruba Instant On business Wi-Fi →UniFi Setup Guide
Already have the gear? We can help you configure the controller properly.
UniFi setup and configuration guide →Frequently Asked Questions
Why is Ubiquiti UniFi better than the modem my ISP provided?
ISP modems are designed for basic home use with a few devices. Ubiquiti UniFi is an enterprise-grade system built to handle hundreds of simultaneous connections, heavy data traffic, and seamless roaming across large areas without crashing or slowing down.
Can I offer free Wi-Fi to customers without risking my business data?
Absolutely. We configure a completely isolated "Guest Network" (VLAN). This allows customers to access the internet but prevents them from seeing your point-of-sale systems, office computers, or printers.
What happens if my NBN connection goes down?
We can install a Ubiquiti Dream Machine with "Failover" capability. If your main NBN line drops out, the system automatically switches to a 4G/5G backup connection, keeping your EFTPOS and emails online.
Do I need to pay ongoing license fees for the software?
No. Unlike many enterprise competitors (like Cisco Meraki), Ubiquiti does not charge annual licensing fees for their standard controller software. You own the hardware outright.
Can you cover my outdoor warehouse or cafe courtyard?
Yes. We use specialized IP65-rated outdoor Access Points (like the U6 Mesh or U7 Outdoor) designed to withstand Gold Coast heat, rain, and humidity while delivering strong signals.
How many users can the system handle?
A properly designed UniFi network can handle hundreds of concurrent users. High-density models like the U6 Enterprise are specifically built for venues like auditoriums, busy restaurants, and waiting rooms.
Is the system secure against hackers?
Yes. The system includes a powerful firewall with Intrusion Prevention System (IPS) and Intrusion Detection System (IDS). It actively scans for and blocks malicious traffic from entering your network.
Can I block staff from accessing certain websites?
Yes. The UniFi controller allows us to set up content filtering rules to block specific categories (like gambling or adult content) or specific websites to ensure productivity and compliance.
What if I have multiple office locations?
UniFi is perfect for multi-site businesses. We can link all your sites (e.g., Southport and Burleigh) to a single cloud dashboard, allowing for centralized management and uniform security policies.
Do you provide ongoing support after installation?
Yes. We offer Managed Network Services where we remotely monitor your system, apply firmware updates, and troubleshoot issues proactively, often fixing problems before you even notice them.
Upgrade Your Business Network Today
Don't let poor Wi-Fi hold your business back. Contact Bcom IT Solutions for a professional site survey and custom Ubiquiti proposal.